Privacy Policy

Last updated: 18 October 2026

 

 

1. Introduction

 

BAIN GAMES LIMITED (“BAIN GAMES”, “we”, “us” or “our”) is a video game publisher working with developers, publishing partners and digital distribution platforms to bring games to players worldwide.

 

This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you visit our website, contact us, use our services, or interact with us in connection with our publishing activities.

 

We are committed to respecting your privacy and handling personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, where applicable.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by law, we will request it separately.

 

 

2. Data Controller

 

The data controller responsible for personal data processed in connection with this website is:

 

Company name: BAIN GAMES LIMITED
Company type: Private limited company incorporated in England and Wales
Registered office: 128 City Road, London, United Kingdom
Company registration number: 17365510
Contact email: dev@baingames.com

 

For privacy-related questions, requests or concerns, please contact us using the details above.

 

 

3. Personal Data We Collect

 

Depending on how you interact with us, we may collect the following categories of personal data.

 

 

3.1. Information You Provide

 

When you contact us, submit an enquiry, apply to work with us, or communicate with our team, we may collect:

 

Your name and surname.

Your email address and other contact details you choose to provide.

Your company name, studio name, professional role and business information.

Information about your game, project, publishing proposal or partnership enquiry.

The contents of messages, attachments and correspondence you send us.

Any other information you voluntarily provide.

 

Please do not submit sensitive personal information unless it is genuinely necessary and we have an appropriate basis to process it.

 

 

3.2. Technical and Usage Information

 

When you visit our website, certain technical information may be collected automatically, subject to applicable law and your cookie preferences. This may include:

 

IP address.

Browser type and version.

Operating system and device information.

Pages visited and interactions with website features.

Date, time and duration of visits.

Referring websites and diagnostic information.

Security logs and information used to detect abuse or unauthorised access.

 

 

3.3. Business and Publishing Information

 

Where you work with us as a developer, publisher, contractor or other business partner, we may process relevant professional information, including contact details, project information, contractual communications, submission status and information necessary to administer our business relationship.

Financial, tax or payment information may also be processed where necessary to manage contractual obligations and payments.

 

We aim to collect only information that is reasonably necessary for the relevant purpose.

 

 

4. How We Use Personal Data

 

We may use personal data for the following purposes:

 

Website operation: To operate, maintain and improve our website and its functionality.

Communication: To respond to enquiries, provide support and communicate with visitors, developers and business partners.

Publishing services: To assess publishing proposals, coordinate projects, manage submissions and support the release of games.

Business relationships: To negotiate, enter into and administer contracts and partnerships.

Security: To protect our website, systems, business and users against fraud, abuse and unauthorised access.

Analytics and improvement: To understand website performance and improve our services, where permitted by law.

Legal compliance: To comply with applicable laws, regulations, lawful requests and record-keeping obligations.

Dispute resolution: To establish, exercise or defend legal claims.

Marketing: To send relevant business updates or promotional communications where permitted by law.

We will not use personal data for purposes incompatible with those described in this Privacy Policy without providing additional information where required.

 

 

5. Legal Bases for Processing

 

Where the UK GDPR applies, we process personal data only when an appropriate lawful basis exists. Depending on the circumstances, these bases may include:

 

Contractual necessity. Processing required to enter into or perform a contract with you, or to take steps you request before entering into a contract.

Legitimate interests. Processing necessary for our legitimate business interests, such as responding to business enquiries, managing developer relationships, securing our website and improving our services, provided those interests are not overridden by your rights and freedoms.

Legal obligation. Processing necessary to comply with applicable legal or regulatory requirements.

Consent. Processing based on your consent, including where consent is required for certain cookies, analytics technologies or marketing communications.

 

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

 

 

6. Sharing Personal Data

 

We do not sell your personal data to third parties.

 

We may share personal data with the following categories of recipients where necessary and lawful:

 

Service providers: Companies providing website hosting, cloud storage, email, technical support, security and other operational services.

Publishing and distribution partners: Game platforms, distributors and other relevant partners where information is necessary for publishing activities or requested services.

Professional advisers: Lawyers, accountants, auditors and other professional advisers who assist our business.

Authorities and regulators: Public authorities, courts, regulators or law enforcement agencies where disclosure is legally required or otherwise lawful.

Corporate transaction parties: Relevant parties involved in a proposed or completed merger, acquisition, restructuring, sale of assets or similar transaction, subject to appropriate safeguards.

 

Where third parties process personal data on our behalf, we seek to ensure that suitable contractual and security arrangements are in place.

 

We do not disclose personal data indiscriminately. Information is shared only where reasonably necessary for the relevant purpose or where otherwise permitted or required by law.

 

 

7. International Data Transfers

 

BAIN GAMES LIMITED works with partners and service providers that may operate in different countries.

As a result, personal data may be transferred to or accessed from countries outside the United Kingdom, including countries that may have different data protection laws.

 

Where applicable data protection legislation requires safeguards for an international transfer, we will use an appropriate transfer mechanism, such as an adequacy decision, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or another legally recognised mechanism.

 

You may contact us to request further information about relevant international transfers and the safeguards used, subject to applicable legal restrictions.

 

 

8. Data Retention

 

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting, contractual and reporting requirements.

Retention periods depend on the type of information and the circumstances of processing.

For example:

General enquiries: For the period necessary to respond and maintain relevant correspondence.

 

Business and publishing relationships: For the duration of the relationship and any additional period reasonably necessary for contractual administration or dispute resolution.

Financial and contractual records: For the period required by applicable laws and legitimate record-keeping needs.

Technical and security logs: For a period appropriate to security, troubleshooting and operational requirements.

Marketing preferences: Until you withdraw consent, object to the relevant processing, or the information is no longer required, as applicable.

 

When personal data is no longer needed, we will delete it, anonymise it or securely dispose of it, unless retention is required or permitted by law.

 

 

9. Cookies and Similar Technologies

 

Our website may use cookies and similar technologies to support its operation and, where applicable, measure performance or understand visitor behaviour.

 

Cookies may fall into the following categories:

 

Strictly necessary cookies: Required for core website functions, security or other essential purposes.

Analytics cookies: Used to understand website traffic and interactions, where enabled and legally permitted.

Preference cookies: Used to remember certain website settings or preferences, where applicable.

Marketing cookies: Used to support advertising or marketing measurement, if such technologies are implemented.

 

Where required by law, we will obtain your consent before placing non-essential cookies or using similar technologies. You can manage your preferences through our cookie settings, where available, and through your browser settings.

Disabling certain cookies may affect website functionality.

 

For more information about the specific cookies used on our website, please consult our cookie notice or cookie settings, where available.

 

 

10. Data Security

 

We implement reasonable technical and organisational measures designed to protect personal data against accidental loss, destruction, alteration, unauthorised disclosure and unauthorised access.

These measures may include access restrictions, secure communications, system monitoring and appropriate safeguards for information handled by our service providers.

 

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of personal data transmitted over the internet.

 

 

11. Your Data Protection Rights

 

Depending on the applicable law and circumstances, you may have the right to:

 

Access your personal data and obtain a copy of it.

Rectify inaccurate or incomplete personal data.

Erase personal data where the legal conditions for erasure are met.

Restrict the processing of your personal data in certain circumstances.

Object to processing based on legitimate interests or to direct marketing.

Data portability where the relevant legal requirements are satisfied.

Withdraw consent where processing is based on consent.

Lodge a complaint with the relevant data protection authority.

 

These rights are subject to applicable legal conditions and exceptions. They do not apply unconditionally in every situation.

To exercise a right, contact us at dev@baingames.com. We may request information reasonably necessary to verify your identity before responding.

 

We will respond within the period required by applicable law.

You also have the right to complain to the UK Information Commissioner's Office (ICO) if you believe your personal data has been handled unlawfully.

 

ICO website: https://ico.org.uk/

 

We would appreciate the opportunity to address your concerns directly before you submit a complaint, although you are not required to contact us first.

 

 

12. Third-Party Websites and Services

 

Our website may contain links to third-party websites, game platforms, distribution services or other external resources.

Those services operate independently and may have their own privacy policies and data collection practices. We are not responsible for the privacy practices, content or security of third-party websites that we do not control.

We encourage you to review the applicable privacy policy before providing personal data to any third-party service.

 

 

13. Children's Privacy

Our website and business services are primarily intended for developers, business partners and other individuals engaging with our publishing activities.

 

We do not knowingly collect personal data from children where doing so would be unlawful. If we become aware that we have collected personal data in circumstances where collection is not permitted, we will take appropriate steps to address the issue.

 

If you believe a child has provided us with personal data inappropriately, please contact us so that we can review the matter.

 

 

14. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, data processing practices or applicable legal requirements.

 

Any revised version will be published on this page with an updated “Last updated” date.

Where required by law, we will provide additional notice of material changes before they take effect.

 

We encourage you to review this page periodically.

 

 

15. Contact Us

 

If you have any questions about this Privacy Policy, our data processing practices or your data protection rights, please contact:

 

BAIN GAMES LIMITED

Email: dev@baingames.com

Registered office: 128 City Road, London, United Kingdom

Company registration number: 17365510

 

 

For further information about data protection in the United Kingdom, visit the Information Commissioner's Office at https://ico.org.uk/.